pricing

charge on delivered value.

TerraViewer is free to download and use locally. Paid plans unlock what actually saves time at scale: hosted ingestion, review queues, online evaluators, quality alerts, and team workflows for shipped mobile AI apps.

Device pricing is based on unique authenticated production devices seen in the last 30 days. You never pay to view your own traces.

FREE

$0forever

Local TerraViewer + on-device trace inspection. Ship apps with Terra SDK and debug locally without an account step getting in the way.

Included devices
local only
Overage / device
  • Local trace viewing and debugging
  • Terra SDK for iOS and Android
  • Basic dashboards and trace compare
  • Basic feedback capture

STARTER

$249per month

Small teams shipping one or a few mobile AI apps into production. Hosted ingest, review workflows, and quality alerts.

Included devices
500 / 30d
Overage / device
$0.45
  • Hosted trace ingestion and retention
  • Annotation queues and review workflows
  • Online evaluators
  • Clustering and segmentation
  • Quality alerts and webhooks

GROWTH

$999per month

Teams actively operating AI features in production. Higher allowance, deeper workflow value, and collaborative review.

Included devices
5,000 / 30d
Overage / device
$0.20
  • Everything in Starter
  • Larger included device allowance
  • Team workspaces and invites
  • Advanced evaluator guardrails
  • Priority support response

ENTERPRISE

Customannual contract

For companies treating TerraViewer as release and quality infrastructure — fleet rollouts, audit trails, and commercial assurance.

Included devices
custom
Overage / device
custom
  • Everything in Growth
  • Custom included device volume
  • Audit trails and policy controls
  • Fleet and environment governance
  • SLA-backed support and DPA

plan comparison

featurefreestartergrowthenterprise
Local trace viewingIncludedIncludedIncludedIncluded
Hosted trace ingestIncludedIncludedIncluded
Included devices (30d)Local only5005,000Custom
Overage per device$0.45$0.20Custom
Annotation queuesIncludedIncludedIncluded
Online evaluatorsIncludedIncludedIncluded
Clustering & segmentationIncludedIncludedIncluded
Quality alerts & webhooksIncludedIncludedIncluded
Team workspaces & invitesIncludedIncluded
Audit trails & policy controlsIncluded
Support responseCommunityStandard emailPriority emailSLA-backed

frequently asked

What counts as an active device?
An active device is a unique authenticated production device that sent at least one trace in the last 30 days. It maps cleanly to shipped usage and avoids per-trace pricing complexity.
Can I keep using TerraViewer for free?
Yes. TerraViewer is free to download and always supports local trace viewing, basic dashboards, manual trace compare, and basic exports. Paid plans add hosted value on top.
What happens when I hit the included device allowance?
Overage is billed per device only for the devices beyond the included allowance. You will see clear overage counts in the account dashboard before the invoice is issued.
What happens on downgrade or cancellation?
Premium artifacts become read-only rather than disappearing. You always keep access to your raw traces and local workflows. Re-subscribing fully restores capability.
Is there a trial?
Starter and Growth support a short trial for new workspaces. Contact sales for Enterprise pilots.

start local. upgrade when you ship.

Download TerraViewer, instrument your app with Terra SDK, and upgrade the workspace only when you are ready to monitor production.